OPEN OFFICE
Company policy center · Internal only
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This page summarizes the main policies of OPEN OFFICE. Always refer to the linked full documents for complete legal and compliance details.
Core company policies
Code of conduct
Data protection
Health & safety
Use of company assets
The policies below apply to all employees unless a department-specific rule is stricter. If there is any conflict, follow the stricter requirement and notify your manager or Admin.
Admin
- Office rules, attendance tracking, and visitor handling.
- Document control, filing, and records management.
- General communication and escalation procedures.
IT Department
- Acceptable use of computers, email, and internet.
- Password standards, account access, and MFA.
- Hardware, software, and personal device rules.
RAP Team
- RAP workflow, handover, and escalation steps.
- Data accuracy, reporting, and documentation rules.
- Customer / partner interaction guidelines for RAP.
CAT Team
- CAT process standards and quality checks.
- Response time targets and priority rules.
- Use of tools, dashboards, and reporting for CAT.
SES Team
- SES scope of work and service levels.
- Escalation paths and incident handling.
- Collaboration rules with Admin, IT, RAP, and CAT.